Refunds and billing corrections

Contact us within seven days of the charge. We will normally approve a refund when:

• You were charged twice for the same intended purchase.
• The amount or product charged does not match the checkout you approved.
• A paid license was never delivered because of an UnInquizitive billing failure.
• You request a refund before any paid assignment use, paid credit, or paid feature has been consumed.
• A refund is required by applicable law.

• Used Starter, single-assignment, add-on, Plus, or Pro access.
• Unused time remaining after a subscription cancellation.
• Failure caused by lost Norton access, an expired Norton trial, school policy, account action, or a third-party site change outside our reasonable control.
• A price change or later offer after you approved a completed checkout.
• Referral or trial value, which has no cash value.

This section does not limit any non-waivable consumer right.

Canceling through Billing stops future renewal but does not automatically refund the current term. If a renewal was accidental, contact us promptly and avoid using the renewed access while the request is reviewed.

Email privacy@uninquizitive.com with the email shown in InQuizitive, the charge date, amount, and reason. Do not send full card details. Approved refunds are returned through Stripe to the original payment method, and the bank controls when the credit appears.

Refunded or disputed purchases may remove the related license, credits, Starter eligibility, and referral rewards. The Terms of Service still apply.